Kashmir Art and Craft Impex ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our  app .

1. Information We Collect

a. Personal Information

We collect personal information that you provide to us, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (collected securely via third-party payment processors)

b. Non-Personal Information

We also collect non-personal information automatically, such as:

• Device type and operating system
• IP address
• Browser type
• Usage data 

c. Cookies and Tracking Technologies

Our App may use cookies and similar technologies to improve functionality and user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Improve our App's functionality and user experience
• Send updates, promotional offers, and other marketing communications (you can opt out anytime)
• Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers: For payment processing, order fulfillment, and app analytics.
• Legal authorities: To comply with legal requirements or enforce our terms of service.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.

To exercise these rights, contact us at contact@kaci.in.

6. Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

7. Children's Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy in the App.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Kashmir Art and Craft Impex
Email: support@kaci.in
Phone: 70069096996
Address: Saudi Sheikh Building, Gulshan Nagar Srinagar-190015

By using our App, you agree to this Privacy Policy. If you do not agree, please discontinue using the App.